General Discussion Discuss your Oldsmobile or other car-related topics.

Scan tool say unable to communicate

Thread Tools
 
Search this Thread
 
Old February 2nd, 2023, 10:10 AM
  #1  
Registered User
Thread Starter
 
matt69olds's Avatar
 
Join Date: Jan 2010
Location: central Indiana
Posts: 5,402
Scan tool say unable to communicate

Dad has a 2010 Malibu with a check engine light. I have tried 3 different scan tools, I get the same message that it’s unable to communicate. I have cleaned/inspected grounds and battery cables, I don’t see anything obvious under the hood. The car runs fine, everything works as expected. Only issue is the check engine light.

Anyone in readerland have any ideas where to begin looking?
matt69olds is online now  
Old February 2nd, 2023, 10:47 AM
  #2  
Moderator
 
Olds64's Avatar
 
Join Date: Jul 2007
Location: Edmond, OK
Posts: 16,465
Check this out. I found it with a quick Google search.

https://rustyautos.com/obd-wont-connect-to-ecu/
Olds64 is offline  
Old February 2nd, 2023, 11:06 AM
  #3  
Running On Empty
 
Vintage Chief's Avatar
 
Join Date: Jul 2018
Location: Earth
Posts: 20,119
I've troubleshot this before - it's most often the on-board wire clips have opened too far and need to be tightened up - dozens of videos on tightening them up...here's one....the point is to tighten up (close the openings) the clip openings.

Vintage Chief is online now  
Old February 2nd, 2023, 12:36 PM
  #4  
Registered User
 
72455's Avatar
 
Join Date: Jul 2018
Location: Chesapeake, VA
Posts: 3,445
Check the fuse for the power outlet (cell phone charger port) and there may also be a fuse for the OBD2 port. These both should be listed in the owners manual fuse box diagram.
72455 is online now  
Old February 2nd, 2023, 01:52 PM
  #5  
Registered User
Thread Starter
 
matt69olds's Avatar
 
Join Date: Jan 2010
Location: central Indiana
Posts: 5,402
Originally Posted by 72455
Check the fuse for the power outlet (cell phone charger port) and there may also be a fuse for the OBD2 port. These both should be listed in the owners manual fuse box diagram.

I really hope that’s the issue. At one point my scan tool was able to pull codes. This is a recent issue.
matt69olds is online now  
Old February 2nd, 2023, 02:59 PM
  #6  
Old School Olds
 
tru-blue 442's Avatar
 
Join Date: Nov 2008
Location: Marble Falls TX
Posts: 9,029
Matt, on my 99 Chev PU, mine wasn't able to read either. The cause was the cigar lighter fuse was blown. Changed it out and the scan tool worked.
I realize your Chevy is 11 years newer but that's what I came across once. Good luck and let us know how it turns out.
tru-blue 442 is offline  
Old February 3rd, 2023, 03:16 AM
  #7  
Registered User
 
fleming442's Avatar
 
Join Date: Mar 2010
Location: Mt.Ary, MD
Posts: 3,087
As suggested, verify voltage on the orange wire in the connector. I can verify the pin later, if you haven't got it.
fleming442 is offline  
Old February 3rd, 2023, 08:46 AM
  #8  
Registered User
Thread Starter
 
matt69olds's Avatar
 
Join Date: Jan 2010
Location: central Indiana
Posts: 5,402
Like so many things in life, this morning was a feeling of triumph, followed shortly by crushing defeat.

I pulled the ALDL connector from the dash. I used an old Delphi 150 male terminal to verify decent pin contact. One pin did feel loser than the others, I replaced that terminal. Success! I was able to retrieve the codes. The one that caught my attention was the P1174, cylinder imbalance. This code was in the car several months ago, based on a “YouTube” certified tech video, I replaced both O2 sensors. I don’t recall if I was able to clear the code at that time due to the scan tool not communicating. I was able to clear it this time. The car also had some other older BCM codes.

Now, the defeat part.

On a test drive, I heard the scan tool beep, and a message saying communication lost. Great big steaming piles of horse excrement!! Guess that wasn’t the issue.






matt69olds is online now  
Old February 3rd, 2023, 09:00 AM
  #9  
Running On Empty
 
Vintage Chief's Avatar
 
Join Date: Jul 2018
Location: Earth
Posts: 20,119
IMO, you replaced one pin but you didn't replace or tighten other pins; in particular, since the one loose pin, as you stated yourself, was the issue. Replace or tighten the other pins my suggestion.
Vintage Chief is online now  
Old February 3rd, 2023, 09:18 AM
  #10  
Registered User
 
Hammerdrop's Avatar
 
Join Date: Apr 2018
Posts: 291
Those lost communication and CAN bus codes are where to go first. Use an ohmmeter and measure resistance from pins 6 and 14. It should be 60 ohms if network is in complete.
Hammerdrop is offline  
Old February 3rd, 2023, 09:19 AM
  #11  
Running On Empty
 
Vintage Chief's Avatar
 
Join Date: Jul 2018
Location: Earth
Posts: 20,119
Matt - I have a 2003 Ford F-250 diesel (195K miles) w/ significant routine major & minor maintenance during the past 20 yrs. of ownership. Something I learned years ago is the ability to permanently clear memory & codes to provide the ability to start fresh. The chap in this video has some excellent videos on Ford truck maintenance. This is the procedure I've employed and it works flawlessly (on my truck). I've had to replace the fuse box (windshield water leakage destroyed it) & a couple items over the years where I wanted to ensure all "memory" was cleared (not simply the codes themselves). This allowed me to start fresh. The vehicle then learns the idle trim, fuel ratios, shift points, etc. I can't speak whether it will work for you, but you have enough knowledge to know how this works and why this works. Whether you call modules PCM, ECM, etc. they all talk with one another along the CAN bus and this process clears the memory maintained for those modules communication. Just thought I'd throw that out there for you in the off-chance it may be something for you to consider and ponder.

Vintage Chief is online now  
Old February 3rd, 2023, 10:20 AM
  #12  
Registered User
 
72455's Avatar
 
Join Date: Jul 2018
Location: Chesapeake, VA
Posts: 3,445
Did you check the fuses?
72455 is online now  
Old February 3rd, 2023, 11:06 AM
  #13  
Registered User
 
Fun71's Avatar
 
Join Date: Feb 2013
Location: Phoenix, AZ
Posts: 14,696
Originally Posted by Vintage Chief
Something I learned years ago is the ability to permanently clear memory & codes
Well dang. How would you troubleshoot anything in the future if the memory and codes were permanently cleared?
Fun71 is offline  
Old February 3rd, 2023, 11:11 AM
  #14  
Running On Empty
 
Vintage Chief's Avatar
 
Join Date: Jul 2018
Location: Earth
Posts: 20,119
Originally Posted by Fun71
Well dang. How would you troubleshoot anything in the future if the memory and codes were permanently cleared?
You would not.
Vintage Chief is online now  
Old February 3rd, 2023, 11:21 AM
  #15  
Running On Empty
 
Vintage Chief's Avatar
 
Join Date: Jul 2018
Location: Earth
Posts: 20,119
Originally Posted by Fun71
Well dang. How would you troubleshoot anything in the future if the memory and codes were permanently cleared?
Not certain that was "exactly" how you intended to ask your question, since you would still be able to troubleshoot anything in the future but memory of anything "prior" to a clear memory would be lost. A good analogy is likened to clearing CMOS on your computer.
Vintage Chief is online now  
Old February 3rd, 2023, 11:25 AM
  #16  
Jeff
 
Weezer's Avatar
 
Join Date: Jan 2018
Location: Grand Blanc, MI
Posts: 1,029
Originally Posted by Fun71
Well dang. How would you troubleshoot anything in the future if the memory and codes were permanently cleared?
Troubleshooting a problem in the future would be done when it throws a code. Maybe I'm over-simplifying it in my thought process, since I'm not a mechanic.

I'll use the example of fixing a "Service Stabilitrak soon / reduced engine power" dash message (I don't recall the codes it put out). The codes indicated that the throttle position sensor was causing the issue. Since it was a drive-by-wire throttle body, I knew that the sensor was no longer recognizing proper accel pedal input and that the throttle body needed to be replaced. The TPS was not a serviceable item. After replacement, I cleared the codes. Test drove, issue never returned.

In this situation, what good would having those codes stored in memory serve? The problem was fixed.
Weezer is offline  
Old February 3rd, 2023, 01:27 PM
  #17  
Registered User
Thread Starter
 
matt69olds's Avatar
 
Join Date: Jan 2010
Location: central Indiana
Posts: 5,402
Originally Posted by 72455
Did you check the fuses?
I checked every fuse I could find. The power port in the ashtray does have power.

I suppose I’m going to have to get a real service manual for this car, and some of the other junk in our fleet. I really don’t like dragging a laptop around, I’d prefer a REAL paper book. The cheap chiltons books are worthless in my opinion, and this car is too new for old school books.
matt69olds is online now  
Old February 3rd, 2023, 01:30 PM
  #18  
Registered User
Thread Starter
 
matt69olds's Avatar
 
Join Date: Jan 2010
Location: central Indiana
Posts: 5,402
Originally Posted by Vintage Chief
IMO, you replaced one pin but you didn't replace or tighten other pins; in particular, since the one loose pin, as you stated yourself, was the issue. Replace or tighten the other pins my suggestion.

all the other pins were tight. Just the one had a sloppy fit.
matt69olds is online now  
Old February 3rd, 2023, 01:31 PM
  #19  
Registered User
Thread Starter
 
matt69olds's Avatar
 
Join Date: Jan 2010
Location: central Indiana
Posts: 5,402
Originally Posted by Hammerdrop
Those lost communication and CAN bus codes are where to go first. Use an ohmmeter and measure resistance from pins 6 and 14. It should be 60 ohms if network is in complete.

That will be my next move.
matt69olds is online now  
Old February 3rd, 2023, 01:53 PM
  #20  
Registered User
 
Fun71's Avatar
 
Join Date: Feb 2013
Location: Phoenix, AZ
Posts: 14,696
My point was if you permanently clear memory, then the memory is incapable of ever storing data again.

per·ma·nent·ly
/ˈpərm(ə)nən(t)lē/
adverb
  1. in a way that lasts or remains unchanged indefinitely; for all time.

https://www.merriam-webster.com/dictionary/permanently

permanently

adverb


per·​ma·​nent·​ly ˈpər-mə-nənt-lē
ˈpərm-nənt-
Synonyms of permanently
: in a permanent manner : in a way that continues without changing or ending : in a way that is not brief or temporary
Fun71 is offline  
Old February 3rd, 2023, 01:53 PM
  #21  
Running On Empty
 
Vintage Chief's Avatar
 
Join Date: Jul 2018
Location: Earth
Posts: 20,119
Originally Posted by matt69olds
all the other pins were tight. Just the one had a sloppy fit.
The "one" you tightened fixed the issue of not communicating. The other pins remain suspect, IMO.
Vintage Chief is online now  
Old February 3rd, 2023, 01:55 PM
  #22  
Running On Empty
 
Vintage Chief's Avatar
 
Join Date: Jul 2018
Location: Earth
Posts: 20,119
Originally Posted by Fun71
My point was if you permanently clear memory, then the memory is incapable of ever storing data again.

per·ma·nent·ly
/ˈpərm(ə)nən(t)lē/
adverb
  1. in a way that lasts or remains unchanged indefinitely; for all time.
You have permanently removed what was previously "stored" in memory, if that makes you feel better.
Vintage Chief is online now  
Old February 3rd, 2023, 01:59 PM
  #23  
Running On Empty
 
Vintage Chief's Avatar
 
Join Date: Jul 2018
Location: Earth
Posts: 20,119
noun: memory; plural noun: memories
  1. 1.
    the faculty by which the mind stores and remembers information.
    "I've a great memory for faces"
    • the mind regarded as a store of things remembered.
      "he searched his memory frantically for an answer"
      h
      Similar:
      ability to remember

powers of recall

recall

powers of retention

retention

mind
  •  
    • h
      Opposite:
      forgetfulness
  • 2.
    something remembered from the past; a recollection.
    "one of my earliest memories is of sitting on his knee"


Originally Posted by Fun71
My point was if you permanently clear memory, then the memory is incapable of ever storing data again.

per·ma·nent·ly
/ˈpərm(ə)nən(t)lē/
adverb
  1. in a way that lasts or remains unchanged indefinitely; for all time.

https://www.merriam-webster.com/dictionary/permanently

permanently

adverb


per·​ma·​nent·​ly ˈpər-mə-nənt-lē
ˈpərm-nənt-
Synonyms of permanently
: in a permanent manner : in a way that continues without changing or ending : in a way that is not brief or temporary
Vintage Chief is online now  
Old February 3rd, 2023, 02:03 PM
  #24  
Running On Empty
 
Vintage Chief's Avatar
 
Join Date: Jul 2018
Location: Earth
Posts: 20,119
Originally Posted by Fun71
My point was if you permanently clear memory, then the memory is incapable of ever storing data again.
Memory "is" the stored data. We removed the stored data, we didn't remove the ability to store data.
Vintage Chief is online now  
Old February 3rd, 2023, 02:14 PM
  #25  
Running On Empty
 
Vintage Chief's Avatar
 
Join Date: Jul 2018
Location: Earth
Posts: 20,119
Originally Posted by matt69olds
I checked every fuse I could find. The power port in the ashtray does have power.
Does your 2010 have this fuse panel bank on passenger side?

Vintage Chief is online now  
Old February 3rd, 2023, 06:17 PM
  #26  
Registered User
 
Fun71's Avatar
 
Join Date: Feb 2013
Location: Phoenix, AZ
Posts: 14,696
Just so ya know, I work in a semiconductor industry so I’m a bit aware of memory. SRAM, FRAM, EEPROM, FLASH.


I just have memory loss and can’t remember which ones do what due to that chain saw accident.
Fun71 is offline  
Old February 5th, 2023, 10:03 AM
  #27  
Jeff
 
Weezer's Avatar
 
Join Date: Jan 2018
Location: Grand Blanc, MI
Posts: 1,029
Originally Posted by Fun71
Just so ya know, I work in a semiconductor industry so I’m a bit aware of memory. SRAM, FRAM, EEPROM, FLASH.
Why would permanently clearing prior codes remove the ability of the memory to store any future codes? Since, ya know... you work in the industry?

And knock it off with acting condescending, I thought you were better than that.

Weezer is offline  
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
VikingBlue
General Discussion
21
September 20th, 2013 12:55 PM
hookem horns
Electrical
6
January 27th, 2013 08:17 PM
rktw31
The Newbie Forum
6
April 10th, 2012 05:14 PM
Southern_Hospitality
General Discussion
2
September 30th, 2009 02:00 PM
sean000
Electrical
1
January 31st, 2007 05:03 PM



Quick Reply: Scan tool say unable to communicate



All times are GMT -7. The time now is 05:20 PM.