Chatt

I can't seem to contact this company. I want to return a pulley that was sent to me by their error. I have been trying to resolve this problem for over a week. Won't answer phone or return e-mails. Anybody else having problems? Their phone # 913-304-1792. Thanks for your help Chatt

allyolds68

The only way I've I've ever seen them reply timely is to tag Steve Kenny in one of the major Oldsmobile Facebook groups

69HO43

Why would we need that phone number? Join the long line of unsatisfied customers. Some still swear by him, but I personally cannot.

If he don't answer soon, take a little trip over there in Plattsburg, MO. If that's where he really is anymore. Only 1:20 minute drive from where you are.

All I can say is anyone dealing with this outfit eventually learns the hard way they should probably trust the trending feedback in the Olds community. Your money, your time, however.

Do a google search and you'll see for yourself and come to your own conclusion.

Olds64

Hopefully you used a credit card to buy the pulley. If so you can always deny the charges.

Chatt

I'm only out $69. And I still have a pulley. Don't know what it fits though. Lesson learned

69HO43

Do a chargeback if you want to spin him to the ceiling. He just LOVES those!

HighwayStar 442

Caveat emptor - Let the buyer beware!

https://www.bbb.org/us/ks/shawnee-ms...-0674-99071241

rfpowerdude

What an a$$hole. I read some of the problems people had.

DO THE CREDIT CARD DISPUTE!

Chatt

I heard from 'Sarah' at oldsparts. She said to send part back and she would take care of it. Site says 'ALL' returns must have a 'RAN'(return authorization number) and will be subject to a restocking fee. Also I would have to pay for shipping. HA!HA!HA! I replied that I needed a RAN. I got one but they refused to pay for shipping. I have sent them pictures of wrong part. I have invested all the $$$ I'm going to. Any body need a pulley?

vincetan

They are a drop shipper that is why they play games with returns.i would dispute the charge anyway.i wouldn't believe a word they say

GN1220

I thought they were still in Overland Park, Kansas? When did they move this time?

Fun71

I don't need one, but if you post the part number and picture it may help someone who needs that particular pulley.

JesseOldsGuy

I bought some parts from Oldsparts, about $195. Never received them. Called multiple times leaving messages as no one ever answered. Emailed several times. Initiated a credit card dispute. I was on a Facebook Olds site and told this story as the original post was asking if they should buy from Oldsparts. Obviously, I said noooooo. Turns out this guy- Steve saw the post. He responded and said had checked his orders and there wasn’t an order from me, so I must be mistaken. When I produced a copy of the invoice clearly stating Oldsparts on it, he went quiet. No response, nothing. What a jerk.

1965Cutlassss

yah that works...lol Steve is an *** and once proven wrong threatens to sue you...idiot, Too funny he blocks you once you post recorded conversations with Himself trying to justify there crap customer service. Knock Knock.....

1965Cutlassss

TRY THIS NUMBER he posted it on FB site earlier in year
STEVE 913 449 4834


File a complaint with attorney general. They have a file on OldsPart and collecting complaints. Spoke with Mr. Kobach earlier this year.

https://ag.ks.gov/complaint-center