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Old Feb 10, 2022 | 05:14 PM
  #1  
deadeyejedi's Avatar
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From: saratoga springs,n.y
loading pictures

Does anyone have an idea why i can no longer add pics?i just got a new iMac and transferred several pics taken with my iPhone .when i try to upload them here it keeps telling me the file is not acceptable?? this has always been the way i did it before
Old Feb 10, 2022 | 05:17 PM
  #2  
Vintage Chief's Avatar
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Yes. Apple introduced a new image format extension. I'll look it up. But that extension is NOT an acceptable extension to upload. CO (LLC dba Internet Brands) is working on approving it, but until then you'll need to convert the image to an acceptable format (e.g., .jpg, jpeg, png, etc.).

Look to see what the extension of the images you are attempting to load. Most likely that is the cause.
Old Feb 10, 2022 | 05:20 PM
  #3  
Vintage Chief's Avatar
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.HEIC File Extension

Old Feb 10, 2022 | 05:25 PM
  #4  
Vintage Chief's Avatar
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NOTE: You can set the default for image capture (files) on your iMac to another format (other than .heic) of you choose to do so. The HEIC format is actually a better resolution format than most other formats.
Old Feb 10, 2022 | 05:42 PM
  #5  
deadeyejedi's Avatar
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From: saratoga springs,n.y
Thank you that helps a bunch I’m working on it now
Old Feb 10, 2022 | 06:02 PM
  #6  
deadeyejedi's Avatar
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From: saratoga springs,n.y
thanks again chief i did have to reconfigure some stuff on the new mac and now its working.
Old Feb 10, 2022 | 07:15 PM
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Glad you got it working.
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