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Dash Pad question .

Old Jul 10, 2014 | 07:17 PM
  #1  
Jimi2much's Avatar
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From: El Mirage AZ
Dash Pad question .

I really hate the position I have been painted into .
I'm in the final stages of a final assembly of a expensive and total frame off body restoration of a 1967 Olds Cutlass 442 . In December I made the decision to go with a Ron Roth total dash restore , and 9 new wiring harness's from American Auto Wire . My restoration shop NEVER opened the box's from Ron until today . This is 5 months and a few days since they received the box .
Today I get the information that my Dash Pad was DAMAGED in shipping ,
AND , what would I like to do about it ?
As I see it 2 options ? One , order a dash pa from parts place for 279.00 plus shipping ?
OR : Send my damaged pad to Just Dash's for the total rebuild of my damaged pad . My knowledge is that that could be 10 weeks , and possibly 1000.00 ?
Just looking for the best way to go ..
Thanks , Jim Tuma
Old Jul 10, 2014 | 07:29 PM
  #2  
Allan R's Avatar
Just an Olds Guy
 
Joined: Jul 2008
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From: Edmonton, AB. And "I am Can 'eh' jun - eh"
If it was damaged in shipping, you need to go after the post office. Ron insures his products against damage and packages them really well. You should talk to him also. Too bad you didn't inspect the dash when it first arrived. Now there's a question mark about whether it was damaged in shipping or whether the package was mishandled by the shop and they may have caused the damage somehow in their storage.
Old Jul 10, 2014 | 08:11 PM
  #3  
jeffsims's Avatar
1967 442
 
Joined: Oct 2011
Posts: 316
From: Riverside, Alabama
If you go repro, DO NOT go with Parts Place. I have read nothing but horror stories about them. I have a Ron Roth IP that is beautiful. My original dash is cracked and I cannot afford to have it rebuilt. I went with the repro from OPGI. It fit my IP perfect....on a side note I will not toss my old dash. Who knows, one day I might be able to have it recovered.
Old Jul 10, 2014 | 08:21 PM
  #4  
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From: El Mirage AZ
Alan R , you are exactly correct .
My problem was that the entire dash was shipped on Feb. 7th for arrival .
To further cloud the problem , I asked the restorer " Hey , how good does the dash look " ,,, he said " fine , it looks just like new " . I only now remember having this discussion .
I just got a PM from a member that has a used one . I'm all in on buying this one , hopefully we can get together , just another lesson totally learned

I have talked to Ron twice today , and my restorer 3 times . This is only one of 3 " challenges " that my dash and wiring are presenting .
When I get my final picture DISC from the restorer , this will go into one of many lessons learned .
Hope to get finalized on my " new " used dash in the next 24 hours .
Thanks , Jim Tuma
Old Jul 11, 2014 | 09:45 AM
  #5  
Allan R's Avatar
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From: Edmonton, AB. And "I am Can 'eh' jun - eh"
Jim,
Should post pics showing the damage. If the restorer says it arrived looking 'just like new', they should be assuming the cost of replacing it - not you. Give them Ron's contact information and tell the restorer to work with Ron to provide you another 'new' one. You should not have to be out anything for this type of mistake.
Old Jul 11, 2014 | 10:40 AM
  #6  
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I just went through this with my dash pad and the Parts Place. Just to clarify the dash pads come from Dashes Direct and are not a Parts Place item. They get drop shipped from them. If you want to read about that it starts on topic #42 of this thread. https://classicoldsmobile.com/forums...ar-down-2.html

Dashes Direct also supplies other Olds warehouses so don't think you're getting a better deal somewhere else. I've heard a lot of good things about them but mine was garbage so caveat emptor. Because I didn't want to risk trying them again I went with Just Dashes. You're right about the price. $900 for a dash pad and glove box in black. A $100 more for other than black and $150 more for metallics or something fancy. It's expensive but you get what you pay for and it will take roughly 10 weeks.
Old Jul 11, 2014 | 05:45 PM
  #7  
66400's Avatar
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From: Austin, Tx
Originally Posted by TripDeuces
I just went through this with my dash pad and the Parts Place. Just to clarify the dash pads come from Dashes Direct and are not a Parts Place item. They get drop shipped from them. If you want to read about that it starts on topic #42 of this thread. https://classicoldsmobile.com/forums...ar-down-2.html

Dashes Direct also supplies other Olds warehouses so don't think you're getting a better deal somewhere else. I've heard a lot of good things about them but mine was garbage so caveat emptor. Because I didn't want to risk trying them again I went with Just Dashes. You're right about the price. $900 for a dash pad and glove box in black. A $100 more for other than black and $150 more for metallics or something fancy. It's expensive but you get what you pay for and it will take roughly 10 weeks.

Inflation! In 1997 a 66 black Cutlass dash pad was $300.00 by Just Dashes.

Henry
Old Jul 11, 2014 | 05:59 PM
  #8  
oldcutlass's Avatar
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With hindsight always being 20/20, I learned the hard way also. Now I open and inspect all shipments upon arrival and then reseal the box for later use.
Old Jul 11, 2014 | 06:14 PM
  #9  
2Olds4U's Avatar
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From: Hingham, MA
Originally Posted by 66400
Inflation! In 1997 a 66 black Cutlass dash pad was $300.00 by Just Dashes.

Henry
Yup, and gas was .99 gallon. Just another 3X event.

I can tell you that Ron Roth does great work and is very conscientious when it comes to packaging his goods. He prefers to ship Fedex. Whether he did in your instance is another question.

It looks like you may be SOL in this situation. The liability would lie on the shop that didn't inspect the part on receipt. Any claim would have had to be filed in a reasonable time, which didn't happen. I would ask them to give a consideration for the lack of due diligence on their part. Of course, if they do, they'll only make up for it somewhere else down the line.

Paul
Old Jul 11, 2014 | 06:40 PM
  #10  
Allan R's Avatar
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From: Edmonton, AB. And "I am Can 'eh' jun - eh"
Ah, but according to a previous comment the shop DID inspect the part and said it was 'just like new'. The problem is going to be proving a phone conversation that happened 5 months ago. I believe that Ron did his part and did it well, including shipping. I've seen the way some shops yahoos handle things or stack items on top of boxes marked 'fragile - Do NOT stack'. We're all at a disadvantage here because we're seeing and suggesting remedies that we're all 3rd party too.
Old Jul 12, 2014 | 12:19 AM
  #11  
Jimi2much's Avatar
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From: El Mirage AZ
I think I have a solution .

First , thanks for all the great input .
And yes , that is the lesson . My car was put on the back burner at my restoration shop . When the dash arrived they did NOT fully open plastic wrapped dash . Only opened to see that it was a fully restored jewel like creation , stuffed back into larger box , and never to see the light until 3 days ago . Lesson . Totally open the box , fully inspect content and quality , if discrepancy , settle with carrier and or supplier . This could get a little sticky . If you choose to dispute , you pretty much have to refuse to accept damaged merchandise . In this case , send entire dash back to Ron .
That is what SHOULD have been done . But , essentially , I'm only missing a mint O.E. 1967 , Black Dash Pad .

Solution : I'm sending a check for a new original dash pad ( used ) and glove box door . This has been sourced from a respected long time member here . What really fell into place was that he is going to be driving through SALINA , KS , where my car is , and will hand deliver the pad and glove box door . He is driving through Kansas on his way back from the OCA Nationals . This will be around August 3rd - 4th .

Now , if all the moons and stars align , when he is delivering the parts , maybe he can take a 5 - 10 minute walk around my car and give me an assessment on the quality of my build . As you can see , I have fully resorted to depending on the kindness of strangers to help me .
For many reasons , I really enjoy Ron . we have talked ? 5 times in the last 2 days . All good info . I know I have the right dash .
And , out of the blue , I get a call from American Auto Wire . Another great company . Seems in my trying to buy every conceivable wiring harness to insure zero wiring gremlins , my main harness to console harness was built for a 4 spd. VS a Auto ( which I have ) . Add 1 new pig tail connector , they still have my credit card on file . Being shipped on Monday .

When Ron and I were talking today , we expanded upon what it would take to damage a pad in shipping . The reality is that we are dealing 47 year old foam and vinyl pieces . Even when shipping box's show no external damage , something could have hit it hard enough create the puncture and gouge that my pad experienced . Alternatively , I have never seen a picture of any of my interior or dash pieces . For all of this ,
I'm simply relying on the story of others .
Ron was of the belief that I had taken delivery of my 442 , and I was either burning gas , or had found a new home for it . If I had to guess , my earliest time of completion will be end of August ..
Now !!!! This is for a car that I believed I was going to be selling at Barrett -Jackson 6 + months ago , Jan , 2014 .. I retain an email that said it would be ready Dec 15th , 2013 .
And even more frightening . I have never touched this car , or met the
man that is restoring it . I could have never resolved the many quality issues , data verifications , parts suppliers , ETC , if it were not for the quality of the individuals on this forum .
There are a LOT of incredible individuals available here , and there is a monstrous amount of power in this group conscience .
I'm just thankful for everybody here . Thanks , Jim Tuma
Old Jul 12, 2014 | 02:17 AM
  #12  
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Originally Posted by Jimi2much
First , thanks for all the great input .
And yes , that is the lesson . My car was put on the back burner at my restoration shop . When the dash arrived they did NOT fully open plastic wrapped dash . Only opened to see that it was a fully restored jewel like creation , stuffed back into larger box , and never to see the light until 3 days ago . Lesson . Totally open the box , fully inspect content and quality , if discrepancy , settle with carrier and or supplier . This could get a little sticky . If you choose to dispute , you pretty much have to refuse to accept damaged merchandise . In this case , send entire dash back to Ron .
That is what SHOULD have been done . But , essentially , I'm only missing a mint O.E. 1967 , Black Dash Pad .

Solution : I'm sending a check for a new original dash pad ( used ) and glove box door . This has been sourced from a respected long time member here . What really fell into place was that he is going to be driving through SALINA , KS , where my car is , and will hand deliver the pad and glove box door . He is driving through Kansas on his way back from the OCA Nationals . This will be around August 3rd - 4th .

Jim, I live in McPherson and just had my dash pad for my 67 redone here in town for $200. It turned out amazing! If I can help, I'm happy to do so.
Trent


Now , if all the moons and stars align , when he is delivering the parts , maybe he can take a 5 - 10 minute walk around my car and give me an assessment on the quality of my build . As you can see , I have fully resorted to depending on the kindness of strangers to help me .
For many reasons , I really enjoy Ron . we have talked ? 5 times in the last 2 days . All good info . I know I have the right dash .
And , out of the blue , I get a call from American Auto Wire . Another great company . Seems in my trying to buy every conceivable wiring harness to insure zero wiring gremlins , my main harness to console harness was built for a 4 spd. VS a Auto ( which I have ) . Add 1 new pig tail connector , they still have my credit card on file . Being shipped on Monday .

When Ron and I were talking today , we expanded upon what it would take to damage a pad in shipping . The reality is that we are dealing 47 year old foam and vinyl pieces . Even when shipping box's show no external damage , something could have hit it hard enough create the puncture and gouge that my pad experienced . Alternatively , I have never seen a picture of any of my interior or dash pieces . For all of this ,
I'm simply relying on the story of others .
Ron was of the belief that I had taken delivery of my 442 , and I was either burning gas , or had found a new home for it . If I had to guess , my earliest time of completion will be end of August ..
Now !!!! This is for a car that I believed I was going to be selling at Barrett -Jackson 6 + months ago , Jan , 2014 .. I retain an email that said it would be ready Dec 15th , 2013 .
And even more frightening . I have never touched this car , or met the
man that is restoring it . I could have never resolved the many quality issues , data verifications , parts suppliers , ETC , if it were not for the quality of the individuals on this forum .
There are a LOT of incredible individuals available here , and there is a monstrous amount of power in this group conscience .
I'm just thankful for everybody here . Thanks , Jim Tuma
Old Jul 18, 2014 | 08:49 PM
  #13  
Jimi2much's Avatar
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From: El Mirage AZ
Just to put a period on my DASH / Dash Pad / 9 ? Wiring Harness overload I had one final hurdle .
New ignition switch , which Mr. Roth said I really needed ( AND I DID ) and new tumbler cylinders for Switch , Door's , Glove Box , and Trunk ...
If anyone is trying to keep track , the 4 tumblers and switch come to 196.00 from Fusick...
When this is finished , just another chapter on making everything as good as or better than new .. I might be burning gas by September !!!!
YEEHHHAWWW !
Big thanks to Everyone that is helping me with this .. Thx , JT
Old Jul 19, 2014 | 01:27 PM
  #14  
Allan R's Avatar
Just an Olds Guy
 
Joined: Jul 2008
Posts: 24,528
From: Edmonton, AB. And "I am Can 'eh' jun - eh"
As you say, expensive lessons. Best of luck getting it buttoned down and running soon! Please post some pics of the build when you get it back, or swing by the shop and get some of the in progress state?
Old Aug 3, 2014 | 08:14 PM
  #15  
Jimi2much's Avatar
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From: El Mirage AZ
Progress report .

As of 2:45 pm Phoenix time , My restorer has a used / new to us , Dash Pad and Glove Box door . This was sourced from fellow member " Run to Rund " ... This makes 2 pieces that I have sourced ( Dash and Windshield molding ) from this forum .
What makes this even more fun is that the dash made the trip from New Mexico / to OCA in Cincinnati / to Salina KS . Personal delivery .
In the mean time , I've gotten to correspond with " tfatboy " from nearby McPherson KS , and he has provided me with 6 pictures of my car from 2 visits he has made to inspect my car .
Joe Donnelly ( R2R ) and Trent ( tfatboy ) have really come through for me . I guess my situation of having a restoration shop 1400 miles away from me , and not really having EYES on all of the process has made me very much appreciate the good people .
And the top reason for all of this attention has been working with Ron Roth . Ron and I started this dash and wiring project October of last year , and like most items when seeking the highest quality end result , we are all at the mercy of perfectionists , and master craftsmen .
I do promise pictures .
Trent mirrored my sick to my stomach feeling when he sent me pic's of my interior . NOW , it is up to my Hot Rod shop to finish my 442 to their highest quality level ...
Thanks Ron , Thanks Joe , and Thanks Trent for making all of these details come together .. At some point drinks are on me .. Jimi2 .
Old Aug 4, 2014 | 05:07 AM
  #16  
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From: maryland
I understand your quest for perfection, but how do you have a car restored by someone you haven't met in person or seen the facility? I know there are many competent shops throughout the US, but I guess maybe I'm too conservative or "old-school" to pay a king's ransom to someone I haven't met, shook hands, and looked straight in the eye. I get the fact that tacking a top-notch restoration shop's name to a car might make it bring more on the auction block, but airline tickets are cheap compared to the cost of that restoration. Plus, just add another few hundred bucks (cost of seeing progress in person) to the total cost of the car. When your talking $100,000.00, what's a couple grand more.
I'm not questioning your motives or way of doing business, just trying to give some insight on the "gamble " of not seeing everything with your own two eyes. I'm very fortunate to have my restorer (I physically just can't do much any more) close to home and during the last car I had him do, I periodically viewed the progress and gave him money.
I hope your dilemma is behind you and your car turns out better than expected.

Last edited by Dave Siltman; Aug 4, 2014 at 09:25 AM.
Old Aug 5, 2014 | 08:05 PM
  #17  
Jimi2much's Avatar
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From: El Mirage AZ
All good comments Dave ..

First . I tried my hardest to get my brother to put in an offer on your Yellow Convert .. His loss , really nice car .
Second , your assessment of my lax standards is totally correct . I fell in love with a car ( my mistake ) that I could not believe still existed . It is still in the original owners name . I fell further for real window sticker , POP , sales receipts , loan documents ..... AND , I thought I could do a "sympathetic " restoration . Something like a full paint , re seal engine , brakes , fluids , exhaust .... after all the trim , glass , metalwork assessment , I switched from 30,000 total , to a 40,000 frame off . Confidence was good . Disassemble engine , 2 bad pistons , every single piece O.E. 47 years old and tired . Now everything is O.E. new , and transmission is rebuilt . 10k. I specified O.E. Firestone Wide Ovals , Gardner Chambered O.E. exhaust , Chip supplied Power Steering Services - P.S. Pump + Quick Ratio Steering Gear , Ron Roth dash , and now 10 new wiring harness's from American Autowire ...

I'm still at the mercy of my restoration shop . He is still committed to finish for what I have into it . This will stand as an example of what CAN happen when good intentions , can go off course , as the details of a 47 year old car play themselves out . I'm extremely interested myself .

It also shocks me that successful and interested shop , will NOT interact with some of the specialist contacts that I have laid out for him . He simply wants to finish this project his way . My other caveat is that I bought this car from a respected Car Dealer / Collector from the same town as the restoration shop .. Several reputations are at stake here .
So , this will be an example of just one way of finishing a build .

I have a sneaking hunch that I will be re chroming my O.E. Air Cleaner when I get my car , AND , I will probably be going to a higher level on finish on certain A.C. parts finishes , steering wheel finish , and console finish .. The devil is in the details..
Dave , I always respect your insight and opinion , and I hope my lesson will be something that I can recover from . Thanks , Jim Tuma
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