Hi guysHave you ever brought parts only to receive wrong. Rusty. And cracked items
that's what I got sent from mobileparts what kind of person does that??? The oil pump was clearly marked with a pen so it was known to be cracked. And still got sent😖

 

Have you talked to him about it? I have dealt with him for a long time and never had a problem. He comes up with some incredibly hard to find stuff. Everything I have got from him was great.

 

Hope you can get a refund and the right part. That's a bummer you got poor service,

 

Have you talked to Craig about this? The best way to contact Craig is by phone, -- 516 - 485 - 1935. He's always been a pretty stand up guy, give him a call and work it out.

 

Everyone who has ever dealt with me KNOWS the TRUTH, Has ALWAYS gotten EXCELLENT service,
has come by me at shows, we have all conversed, and are friends for life --- it is more than parts for cars......
I am the most intelligent parts man on planet Earth, am blessed with God - given talent, am IVY League Educated, have 14 Billion part numbers committed to memory, and have been serving people in the old car world for 51 years now in 2022.....

I have some unbelievable N.O.S. U.S.A. made parts, have some tremendous sources that have old car parts (we trade back and forth all the time) --- and have serviced thousands of people now reading this and millions more..... I , of course, am at Carlisle and HERSHEY, and I dare say that my spread of parts is the finest at any of those shows, as many of you have witnessed.... I have spent millions of dollars through the years to make my array of parts the best...

So, as far as this twiggy / Andrew Tukua is his real name) is concerned, he received triple , top notch, EXCELLENT service,, as you are about to read,, if you care to.....

He wanted a list of parts for an engine rebuild/ refresh for a 1964 Oldsmobile 394... I was, naturally, the only person who even responded to his parts request..... He, of course, wanted a prices list first, which I spent 40 - 60 hours procuring.... Not any one person / outfit had everything , so just to give him a price list.... I had to put together this price quote list from 6 different sources, 1 of them being me... I had some of it.....

The list all together wound up totalling about $ 3500, but he didn't want everything (which he really should have gobbled up everything to do the job the right way...) He was smart enough to add some related items for the job, which he didn't have on his original list, but I priced out for him, because it made sense...

So, after going back and forth some 80 - 90 times, and spending some 100s of hours compiling the ultimate final list --- the total of Everything, with some phenomenal prices wound up being $ 2394....
I told him , that I would usually give an extra 10 % discount for a package deal , which would reduce the $ 2394 total to $ 2155 --- and I would do everything for $ 2000... so the profit margin was razor thin, but I agreed to it, so that is on me... I said $ 2000.... I committed to it....

He pissed and moaned, and hemmed and hawed, and a few months later, he finally realized,
not only was he not going to do any better (and there was, truly , no way for him to do any better with anyone......period.....), there was nobody / no outfit that could have provided him the whole list, at all, even with inserting Chineseum into the equation, and here I was giving him *** 100.00 % U.S.A. made *** parts.... I was actually pretty dog gone proud of what I was able to do !!!!

So, a few more months later, twiggy / Andrew finally sent me the money to order everything and compile everything.... I completed that process in record time, had everything shipped in to me,
And kept putting everything in the boxes, to ship, and packing everything with Quality packing Styrofoam and air bags, to keep it as light as possible , but protected...

This way, it enabled me to keep the shipping charge less, and then there was a further delay in his sending me the money for shipping because he thought it was too much, when I gave him quotes from Fed Ex (I had to drive 20 minutes one way with the packages), from UPS ( I had to drive 20 minutes the other direction), and USPS / Post Office... He cried some more .... I charged him actual shipping...... and had to explain not only do I not make a penny on shipping,, it actually cost me money by acquiring the various price quotes...... A couple weeks later,, he finally sent me the money for the shipping......

As I received everything and placed them in the boxes for shipping, I have to confess that I did not look inside most of the individual items that I received......

So now, when I got a notice that everything was received, it was brought to my attention, that
twiggy / Andrew thought that the main bearing set was "rusty" and he was not going to put them in the motor.... I called the outfit that I had gotten them from, negotiated a better price on a second set, made sure they were clean as a whistle, and bought them,, and had them shipped to me,,
ALL AT MY COST --- AND PROVIDED THEM to twiggy / Andrew for ***** F R E E ******.....

Then, he voiced a question that the Valve Lifters, a N.O.S. set of U.S.A. made set might not be correct, because they "were too short"... I explained to him that certain brands have a different design, potentially , and to verify, that they are correct.... He insisted ---- extremely nastily, and quite rudely, it must be said --- that "they were wrong"..... So, I bought and procured another set in a different brand, ALL AT MY COST --- AND PROVIDED THEM to twiggy / Andrew for
***** FREE *****

SO NOW, making right on items, that I never even saw, I spent $ 400 additional to
make everything right, so , of course, I am in the hole, on this transaction.....
You talk about a total waste of time, a total waste of money, and having to deal back and forth with a very nasty, rude, despicable individual that this twiggy / Andrew was / is --- I must clearly state that I wish I wasn't such a nice and helpful individual who did the right thing in the first place, for this twiggy / Andrew because he didn't deserve top notch Quality service......

And, of course, I didn't Manufacture anything, and still made good on everything....

Any questions or comments, anyone is welcome to call me, 516 - 485 - 1935....
That would be the right thing to do, if anyone has any questions, rather than nasty comments about poor service,, without investigating the truth,, the whole truth,, and nothing but the truth,, so help me,, GOD...... Yours, CRAIG..................

 

OH ---- and I told him to just simply keep the two items that he said were a problem --- which, of course, I made good on, so he didn't even have to spend more money shipping them back to me.......

How GREAT am I to deal with !!!! Always have been THE BEST !!!!

And, this was 2 years ago.......

 

Eric / Jensen Racing --- Thank you for the kind comments ---- WE ARE FRIENDS FOR LIFE --- And, I am happy to service and converse with you forever..... Yours, Craig....

Oldcutlass --- Thank you for the kind comments--- You KNOW I am a stand up guy and my phone number is available to you anytime, day or night..... I believe that you are aware Joe P. And I have been friends for many years....,

Olds64 --- I am disappointed in you, seriously.... As a moderator, you should be held accountable to be accurate rather than just simply "shooting from the lip" without the facts.... Now, ^^^^, you have the facts......I welcome your phone call......

Yours, Craig........

 

Craig, you always helped me and sent the right parts on time. CANCEL this chump!
Dennis, 1962 Starfire

 

Thank you for the kind comments, Dennis 30281, Oldsmobile 's most spectacular car (in my opinion!!!) -- the 1962 OLDSMOBILE STARFIRE !!!
That is one reason that I always specifically honed in on parts for the Starfire....

Identify yourself as Dennis30281 --- and I will give you extra discount on anything you need or want---
as my thanks for your chiming in....

Yours, Craig......

 

Mobileparts, are you aware how arrogant you come across in this whole spiel. twiggy may not be correct in his complaint, but your response does not come across as a man I would never want to do business with.

 

Just stating the facts, there, 70W32, for those who care / want to know.... My very character/ intentions have been questioned... and my solid reputation was attempted to be defiled....

I am sorry you feel the way you do, because I have some phenomenal parts for your car , such as
O.E.M. N.O.S. DELCO Distributor Caps, and much much more ---- and if you call me --- you will see that I am a Great Guy --- and I will still service you....

Truthfully, I don't understand why you think what you do, but you can voice your opinion to me --- as to why you would not think I did the right thing..... all along the way..... My reputation is very important to me ---- If you are not a man of your word, then what are you ??? My wife passed away very young,, and I am going straight to Heaven when my time on Earth is done..... Craig....

 

Correct Craig you did right the wrongs which weren't my fault all I'm saying is check the parts are correct and fit for purpose before dispatching don't just send them half way across the globe to be found defective or wrong
causes headaches you probably are the best source for parts 99,% of the time
Cheers
Twiggy (Andrew Tukua)

 

Well said, I was always taught that you come into this world with two things your honor and your word, both interdependent, it’s the only thing you will leave this world with as well, I am sorry for your loss , that is unimaginable may dhe Rest In Peace , I don’t know you, never done business with you but for that comment In Your thread I wouldn’t be embarrassed to have a beer with you… as the op has just confirmed you did the right thing , your comment isn’t just talk

rare these days ( outside this forum)

well done

 

Eddie Hansen,
Thank you for your kind comments ..And for those, I will also give you extra discount if you want or need anything from me......
I have Only Always done the right thing by people, even if it costs me the profit, as it did , and then some,, in this instance..... (and it wasn't even My Fault !!!!)..... Chalk it up to the category,
" Oh Well " or " sh!!t (sugar) happens. "

If you want to share a beverage, it will be water or cherry coke !!! (Beer was my first life.... many years ago !!!) Yours, Craig.....

 

Olds64 --- I would like your apology in this thread, in writing / response --- that is certainly not too much to ask..... Craig.....

 

Today on "As the Rotor Turns".....

 

HA!

Craig, I think you owe everyone on our site an apology. I think you've got your wires crossed.

As others said, you're the one being arrogant. Even though there are well known site members vouching for you I don't think I would ever buy parts from you. Why would I want a NOS distributor cap in the original box at an arm and a leg more than the local parts store that has a Chinesium part that functions the same way? At least the teenagers at the parts store don't act like you and are friendly.

 

If it were a traffic incident, I'd say "no fault"; I see both sides. People suck.

 

This thread smacks of the nimrods who think $1200 for a correct 1969 open face alternator or $12,000 for a complete W27 rear axle are insane prices. If Chinesium parts are good enough for you, go for it. Why is it necessary to ridicule people who care about quality? If a clone works for you, enjoy it. If you care about correct N.O.S. parts for a car that is important to you, then there are very few sources. I'll also vouch for Craig. He's gotten a number of otherwise unobtanium parts for me. I've done my research, I know how hard it is to find the parts I'm looking for, and I don't complain about prices. People who think they are going to run down to NAPA and find parts for a 60 year old car are fantasizing. Do your research, satisfy yourself that you know what the exact parts you are looking for cost, and either pay it or do without. My hat's off to anyone in retail. Personally I'd never be in a business that has to deal with the general public, because the general public is a bunch of idiots.

 

I don't think that Olds64 needs to apologize, because he's right, the issue should not have happened in the first place. I personally think this thread should have been worded differently or never started if the issue had been resolved.

 

Exactly. Should he have received parts that were wrong or rusty, w/out the boxes having been opened/inspected prior to being shipped overseas? No. Did the seller remedy it? Yes. I don't understand why this thread is here. I think there were lessons learned for both parties involved, and it being rehashed within the forum is unnecessary.

 

Thanks Joe P for the analogy of some people who think that guys with the parts knowledge and time is worth nothing. The very reason I stopped selling my Starfire parts.
Oh, on a lighter note, having maintained many light aircraft over the years, dealing with car guys is a breeze compared to airplane owners!

 

Although, it would seem the concept of parts quality is a little more important on an air plane than on a car, and exponentially more important in the space industry as Joe would know. One thing to break down on the side of the road, quite another to break down a few thousand feet in the air let alone out in space.

 

I never said anything about quality of parts which in the airplane world is totally different than anything you've ever dealt with, just the attitude of the airplane owners.

 

I wasn't implying anything wrong on your part, just that quality would be an even more important and more stressful (on your part) sales buisness to be in. I can't imagine the toll it would take on you.

 

What attitude would that be? That the same parts could be had at a hardware store or radio shack (when they were in business) at a fraction of the cost of a certified aircraft part that may have a 1 in 1000 lot test?

 

Who's right or who's wrong it doesn't really matter. Personally. I don't think this should have been the place to air out a grievance about another member especially when the problem was already solved. Just saying.