The member listed above wanted to buy some 1964 Olds parts that I had listed. He sent me a payment a On July 3rd. He appears very impatient. See below. I guess the world revolves around certain individuals. I have already sent a note to Paypal myself about this since they are now holding the payment due a dispute 'ol Ron put in on me. All of this regarding 1964 Olds parts that I was selling for $20 for the lot. Notjhing like giving a deal and getting screwed. I'm just going to throw the rest of the olds parts away that I still have left here. I sold a set of bucket seats to a member on here and no issues they guy thanled me for the nice parts.



Quote:
Originally Posted by Ronaldrjl
Did you get the payment I sent on thursday? If i don't hear shipping info I will need to cancel the payment….dont want to do it but this is the 3rd time i am asking you

Ronald,


First of all I see your a very impatient person. You paid me a day before the 4th of July holiday. UPD was closed on Thurs and I wasn't around this weekend and they are closed anyway on Sunday. I do see you expect miracles to happen. I don't come on this site everyday due to I have other things going on in my life. I did send the parts earlier today and didn't see this dispute opened up. At this point I wish I didn''t. The $20 sale isn't worth my aggrevation nor would I rip somebody off. Imagine that some people may go out of town for the holiday. I didn't make any promises to go the the UPS store the second you sent me the payment that I had to teach you how to do. I'll try to get a hold of UPS tomorrow to try and stop the package going out. Hopefully it didn't leave tonight if it did and you feel like screwing me so be it.


RECIPIENT
RONALD LA VERDE
--
(Recipient's street address omitted intentionally from this email)
WATERFORD, CT 06385-3726 US

SHIPPED THROUGH
THE UPS STORE #3669
(815) 254-8194

MESSAGE FROM SENDER
--

CARRIER & SERVICE
UPS Ground

TRACKING & REFERENCE
Carrier Trk: 1ZA6043E0359615458
Shipment ID: MMZEQSFJK6HSF
Ship Ref 1: JP
Ship Ref 2:

SHIP DATE
Monday, July 7, 2014

EXPECTED DELIVERY DATE
Wednesday, July 9, 2014 End of Day

 

Well.......................the parts were delivered yesterday by UPS to the address Ron gave me. And imagine that I'm still waiting on the payment through Paypal since he put in a dispute with them. I don't know if he is just declining all togther or if he has to release it or who knows. All of this over $42..............what a waste of time and aggrevation on my part.

The guy sent me payment on the 3rd and I shipped on the 7th and parts delivered on the 9th. I don't think that was too bad with the July 4th Holiday considered and being over a weekend.

Ron couldn't believe I took this public in a private message he sent me a couple of days ago.


Here is my delivery confirmation from UPS:



The shipment to RONALD LA VERDE has been delivered.

===========================================
SHIPMENT SUMMARY
===========================================
SENDER
BRIAN GIENKO

(Sender's street address omitted intentionally from this email)
Plainfield, IL 60586

RECIPIENT
RONALD LA VERDE

(Recipient's street address omitted intentionally from this email)
WATERFORD, CT 06385-3726 US

SHIPPED THROUGH
THE UPS STORE #3669
815-254-8194

CARRIER & SERVICE
UPS Ground

SHIPMENT TRACKING & REFERENCE
Tracking No.: 1ZA6043E0359615458
Shipment ID: MMZEQSFJK6HSF
Order / Item #:
Reference #:

SHIP DATE
Monday, July 7, 2014

DELIVERY DATE
Wed 09 Jul 2014 02:37 PM

===========================================
TRACKING INFORMATION
===========================================
To get complete tracking information, click the following link:

https://iship.com/trackit/track.aspx...FJK6HSF&src=_e


===========================================
QUESTIONS OR CONCERNS ABOUT THIS SHIPMENT?
===========================================
If you have questions regarding this shipment, have the carrier
tracking number ready and then contact UPS directly:

1-800-PICK-UPS (1-800-742-5877)

Or contact the facility listed in the SHIPPED THROUGH section above.

===========================================
DO NOT REPLY DIRECTLY TO THIS E-MAIL

 

This is pretty absurd if you ask me. I say it was pretty fast shipping!
I never would have expected anyone to have even touched the parts over a holiday weekend. Everyplace is closed anyway.
Let us know if you get repayment like you should.
Another reason I do not mess with peepal either.

 

I have been very lucky. I have never ran into anything bad in the 5 years i have been selling here. I do my homework and consider how long they have been members and their history if any. I had a couple bad deals on the buying side but only one that was for much money. He has not yet made good on the one but I hear he is going to. Don't let one bad deal discourage you from trying again. It is a pain now but it can also be very rewarding and fun.

Ebay is another story. I avoid selling there and use it as a last resort.

 

Quote:
"Hopefully it didn't leave tonight if it did and you feel like screwing me so be it." Well this guy may have taken your advice, but I hope not. Don't be discouraged from being helpful to everyone just because of one bad apple. At the same time thank you for the heads up on a potentially bad situation.

 

I thought with ups, you could stop and return the package in transit.

 

Something is not right in all of this. I've use Paypal dozens, perhaps hundreds of times, within eBay and without, all without problems. I treat it like I would someone sending me a personal check. If someone does that, I do not ship anything until the check has cleared and the money is in my bank. When that happens, I know I have the money, and I know the sender can't stop payment on it.

Likewise with Paypal. The transaction with the buyer here must not have been complete. Perhaps the payment was still "pending" or something like that. There is no way that Paypal would allow someone who has sent someone else money, and the transaction is completed, to simply decide at some arbitrary later date that they want their money back and be able to take it back without warning and without approval of the recipient. If Paypal allowed this, they'd be out of business in five minutes.

 

I'm afraid they can and will do this. It is all about the buyer when a dispute is created. This is the main reason that I do not keep a PayPal balance in my account. With that being said, I have used PP hundreds of times with no problems, but it CAN happen.

 

I think he will pay you.

Henry

 

X2 on pay pal being able to do this. I had a situation where a member here bought an NOS bumper from me. He paid with His dads Pay Pal. His dad did not know about the transaction so he was able to report a problem. Pay Pal froze my account till I could prove my case. I sent them emails and my tracking info that I shipped it and about 2 days later the let me keep the money and unfroze my account. About a week later the guy from here found out about all that had happened and was very sorry for the situation. He had not been on here to get my PMs wondering what had happened. After that I changed the way I am willing to take Pay Pal.

 

I have sold a lot of parts on here and never had a problem,sometimes my shipping is fast sometimes life gets in the way and it takes a couple of extra days to get it shipped out. most of us that sell parts on here still have full time jobs , don't let this discourage you from selling parts on here. 99.9% of the time everything is fine and nobody complains, plus your shipping was very fast with the holiday mixed in

 

Paypal does allow this. It's part of the buyers protection. The seller is at the mercy of Paypal. The transaction was complete and them a few days later it was on hold due to the buyer puttting in a dispute. If the buyer says they didn't receive the item or even not as described they can dispute the charge.
It's just some paypal nonsense.

Allegedelly the buyer said he told Paypal to issue me the payment but I don't see it in my balance yet. The item still says on Hold. I will see how this works out.

I've been selling parts for years on other sites. I had one issue years ago and UPS insurance took car of the payment. I was set up on that one from the beginning and didn't see it. That was a $350 item.

 

Paypal can ****** money right out of your linked bank acct if they wish to, which is why mi primary e-mail no longer works at paypal. One day I went to get $ at the bank and the acct was dry. Why? PP stole $250 from it. I filled out a form swearing that was not authorized and the bank got my $ back, causing PeePale to freeze my acct. I called them numerous times over the course of years and never ever got a person who could tell me why they thought that was OK or what possible transaction went sour and spurred the issue. I suspect it is a feller by the name of Mark Lim, east coast area. Can't be sure though.

So, I use a different email for PPal, and they can stick my -$250 balance on the other acct. I do not take PP for larger amounts that might be a problem. I pull the funds out right away.

For something like one of my intakes, I take a deposit by PP but I want a USPS Money Order in my hands for the bulk of the payment. No personal ck, no bank check, no grocery store MO. I walk out of the post office with cash. THEN I ship the item.

I got burned on a COD pkg once too, will never do that again. Recipient thought the shipping was too much, refused to pay. An entire '75 H/O interior went in the trash bin somewhere. I got to keep the $50 deposit for my 2 days work crating it. NEVER again.

To youse guys that recently sent me money for brake drums and whatnot- I expect to get to the parts cars this weekend. With a job and family in crisis, I just cannot move on things within a day or two anymore.

 

Sounds to me like you ran into one of those Buyers (Ron) who has little experience and trust purchasing from somebody over the net and sending money electronically for fear they are going to get scammed. Since you had to school him on how to make a Paypal payment, do you think he knows how to cancel his open dispute case? I feel your frustration in dealing with a $42 hassle...but, try not to let it deter you from helping others with their parts search. I do a lot of selling of parts myself and I know there's an appreciation for people like ourselves who can provide good used parts for their projects. Hope it gets resolved quickly and everyone can move on.

 

So far I have had nothing but a very positive experience buying and selling parts in the Olds community. I truly have to say every body so far has been top shelf
I don't do a high volume of buying and selling so that maybe the reason that I have not had trouble so far.
Hope it works out, as I know it's not the money in this case, but the fact that someone would behave in such a manner.

 

I recently sold a Cougar console on ebay with clear pictures & a good description. The guy who bought it apparently was confused by the clear pictures & description & disputed the item. Paypal froze those funds(around $160.00). We went back & forth & I finally did a partial refund just to end it. I've sold over 2,000 items on ebay & that was the first time I've really had any issue with a buyer. I've had a couple insurance claims, but that's a different story.
I always withdraw the funds asap from my account.

 

Update***********While I was on vacation I received an e-mail from Paypal and they sided with me and I received the money.




Hello Brian G.,

PayPal has concluded our investigation of the following Buyer Complaint:


Buyer's name: Ronald LaVerde
Buyer's email: ronaldrjl@aol.com
Transaction ID:

Transaction date: Jul 3, 2014
Transaction amount: $42.00 USD
Your transaction ID:
Case number:


Thank you for providing the requested information in a timely manner.

The shipping information you provided has been verified. The claim has been
closed in your favor.

Thank you again for your cooperation with our investigation.

Sincerely,

PayPal Protection Services Department


Please do not reply to this email. This mailbox is not monitored and you
will not receive a response. For assistance, log in to your PayPal account
and click the Help link in the top right corner of any PayPal page.

PPID PP691 - 126a7bb112db5

 

Glad to hear it turned out well.
Long distance dealings have many pitfalls, we enter such deals ay our peril.
Caveat Emptor and Caveat Vendee Apply very strongly in these situations.


Roger.

 

Ronald is like a million people out there.
Never satisfied no matter how much an effort is given by others.
You will never win with a guy like this.

 

I had a similar problem .Received a call from a Gentleman in Cincinnatti.He was a Deacon in a Church.He called me due to the fact that his wife ran over his Fuse Block.He found my name somewhere .And was going to have American Autowire Rebuild his Harness.I called Donny Bock and asked him what the going rate was on a 66 Cutlass 442 Fuse Block.$150.00 I sold it to DEACON BLUE..Plus $15.00 shipping.Went to retrieve my money from Pay Pal..DISPUTE TIME..I sell Clean..As a seller you have NO VOICE with Pay Pal...I wont accept Pay Pal ever again..I ended giving him his money back and what I got was a Cracked Fuse Block..Tire Tracks and All ...Praise the Lord..Even Rats Hide behind the Bible..

 

That's terrible , we should have a bewear section on this site for people that do things like this .

 

Yup they are out there, I got "Slaughtered" buy a guy on here total misrepresentation of what he had. Really crap dealing with non stand up people federal postal money orders are the only way to go!

 

I don't think MO's are the way to go. The buyer has no protection, which is just as wrong as the seller having none. Plus, a postal MO is a pain with most post offices being open less hours than banks.

 

Nowhear my side,,,,This guy is completely wrong and quite inept.I emailed him 3 times asking for a response wether or not he got his $20 I guess life or death to him…and he didn't respond. My last resort was to hold up the money because he seemed to be a scam. Once he replied I released the money….Too bad he can't refer to my paypal rating…64 immediate payments 100% happy vendors….I would be careful dealing with this guy,,,,he needs a life

 

We already saw you emailed him three times. He didnt leave that out.

You created a lot of drama over $20.

Maybe you should apologize for freaking out and also thank him for a good deal.

 

According to him, you sent him the money via PayPal on the 3rd and he shipped the parts four days later on the 7th, after a three-day weekend, during which time he was (quite reasonably) away on vacation.

If you sent the money via PayPal, then PayPal's system will show that the money was received. There is no need to e-mail him, or for him to respond.
A normal turnaround time for any e-mail message is 2-3 days, but you sent three (unnecessary) ones in that time, and then you stopped payment FOUR days after sending the money.

I'm sorry, but that is neither normal nor reasonable. It's nuts.

- Eric

 

I agree. You also have to keep in mind that everyone does not have an emailing cell phone and can only check emails at home or work. And on a vacation, email will not happen.
Or maybe they have an emailing phone and they do not keep it on them 24/7. Or maybe it died or their service provider is having issues. I encounter this often with others who have them.
I am sure there is a larger window of time than 4 days to dispute the transaction if it went sour.

When members sell stuff here, it is of a casual nature. It is their personal stuff they no longer need or want - kinda like Craigs. We are not a big corporation trying to give the fastest of everything with an email sent every time the box moves down the conveyor. We are not competing with big box stores and never will.

In the future, please be more considerate to others and their lifestyles.

 

I agree the buyer was impatient, but responses from the seller like this certainly don't help the situation...

Insulting, complaining, & judgemental. A simple ..
"Holiday. Parts will ship out Mon 07/07 & I'll send you a tracking #. Sorry about the delay."
..would've sufficed.

It's a business deal. Stick to the facts & keep the emotions & opinions out of it....

Just my .02...

 

Really? The response from the seller IMO is fully justified seeing how it was after the rather impatient buyer had expectations that were unreasonable and had launched a dispute. On a National long weekend holiday the buyer expects the seller and postal service to jump through hoops for a $20.00 worth of parts? I think if he was that desperate to get the parts he should have communicated that to the seller before committing to the sale.

 

From a PM: I'm not arguing with you, and I don't know you, nor do I know him, nor do I know any of the actual facts of the story (though you do appear to agree on the important details), so I have nothing more to say about it than I already did.

What I will say is that a lot of the posters on this board are older guys, in their 60s and 70s, and do not consider e-mail to be an important part of their lives. They do not have smart phones and do not check their mail every day. If they go away for a three day weekend, they wouldn't consider checking their e-mail while they're gone any more than they would have a neighbor get their snail mail from the mailbox and read it to them over the phone. For you not to understand this is, in my opinion, extremely unreasonable, and, in the context of dealing with real people in the real world, nuts.
Also, as I said in my post, PayPal tells you that the money has been sent. Why do you need an e-mail back from the seller within a day telling you that it has been received? Once again, this expectation was unreasonable, and the fact that it caused a giant hassle proves that it was.

You are operating with expectations that do not correspond to the real world. When people do this, it is unreasonable. When they do this and it causes big dramatic problems, then it's nuts.
As an example, if you look at the little numbers printed on the placard on the bus stop kiosk (in some cities) that tell when the bus should arrive and when it should get to its destination, and the bus comes five minutes after the signs says it should, and you yell at the bus driver, you are being unreasonable.
If you do the same thing, but this time plan that the bus will arrive just in time at the airport, and miss your flight because of it, then it's nuts.
Would it be nice if everyone answered every e-mail as soon as his phone pinged? I guess you would say "Yes" (I wouldn't), but that's not the way that the world actually works, and operating as though it is only causes problems.

This is not to say that you are in any way a bad person, but only that the wide disparity in expectations of what is reasonable between you and him caused a totally unnecessary problem, and that, in my opinion, your expectations were the ones that were out of step with reality.

- Eric

ps: as your note to me was civilized and reasonable, contained no personal information, and said nothing that would appear to be embarrassing, I will repost this on the thread, as I believe it contributes to the discussion. The discussion is actually one that is good to have, in my opinion, as it appears to highlight some potential differences and conflict points between members from different backgrounds, which we should all be aware of when dealing with one another.

 

Ronald I do have both sides of the story. So unless you left something out , I'm siding with the seller. You had your say unless you have more details to add.

According to him he had to tell you how to use PayPal. If you are so highly rated on PayPal, why did he have to tell you how to make payment?

Got this PM. Anyone else get PMs from him?




Dear Boldsmobile,

You have received a new private message at ClassicOldsmobile.com from Ronaldrjl, entitled "response".

To read the original version, respond to, or delete this message, you must log in here:
https://classicoldsmobile.com/forums/private.php

This is the message that was sent:
***************
maybe you should get the whole story before you pass judgement….he had his say and i will have mine. Iall i needed from him was a response….i never went through the olds site for paypal and ASKED him 3 times without any response. I wasn't trying to screw him….not in my nature but all he had to do is answer me ..it was over a 3b day period,not right away
***************

 

Eric, while I understand and agree with the majority of your dissertation, I'm not sure I agree with you about the general age grouping of the posters. I'd be curious to know how you derived the majority of us are in our 60's or 70's. I'm not quite in that category, but as a general note, likely a leftover habit of an office career, i do check my email pretty much every day. I typically then prioritize it to what needs an immediate reply, and what can wait. But that's just me, I am not trying to even suggest everyone follows this principle. I have however noticed that many of the elderly population is coming on line with the electronic world just to keep up with 'life' or their younger families.

Whenever I've used Paypal, I've always received immediate notification that the money was sent so I have a difficult time understanding Ronald's issue, even though he thinks his response was fully justified to ask Brian if he received the money. I have only had one seller email me and ask where his payment was. I told him I had sent it to his provided account. He emailed back apologizing saying he had given me the wrong email address to use, and he straightened it out on his end with no fuss/bother or negative feedback to me. I generally do not expect sellers to ship items for at least a couple of days which accounts for packing and standing in line at the post office. Anything I buy on a Thurs or Fri I never expect to be processed till the following Monday.

Note: Some sellers do state on their sales that items will not be processed until a certain date, but that also relies on buyers reading and understanding that clause.

 

Geez, why are we beating this to death over $20. Everything is worked out and both sides of this deal have been completed satisfactorily.

My take on this is buyers need a bit of patience and understanding and sellers probably need to communicate a bit better on the sequence of events related to the sale. I think both sides overreacted, however the issue was caused by the buyer putting an unwarranted stop on a $20 payment due to his impatience.

 

Ronald, eBay ratings are not PayPal ratings. Do you understand the difference?

People who buy and sell parts often know how to use PayPal outside of eBay. Were you aware that you could check to see if he got the money without asking him?

I'm not asking these two questions to pick on you. Just to make sure you understand the difference in the former and know how to do the latter.




Dear Boldsmobile,

You have received a new private message at ClassicOldsmobile.com from Ronaldrjl, entitled "response".

To read the original version, respond to, or delete this message, you must log in here:
https://classicoldsmobile.com/forums/private.php

This is the message that was sent:
***************
reason being i usually have dealt with people who don't have PAYPAL on this site….usually send money orders per their request. You seem to have time so if you want to see my PAYPAL rating go on EBAY and look under xxxxxxxxxxxx …i think it will answer your question

 

I didn't.

I said "a lot," not "a majority."



- Eric

 

I have to defend Ronald on this issue....

I'm not sure why you and Eric are posting PMs Ronald sent you on a public thread. The whole purpose of PMs is for private conversation, and it appears neither of you is respecting that. It would be different if both of you had his permission to do this. In all honesty it 'violates' the principle of PMs. I would suggest both of you delete those from your posts and rephrase your feelings on the subject. Your call, but IMO it hurts your site credibility in regards to ethical behavior.

 

I just want to note that I've had a brief PM exchange with Ron, and he strikes me as a decent guy who was on one side of an honest misunderstanding.

Eric, if he and Brian should "shake hands" and have no hard feelings, would it be possible to change the title of this thread to something about avoiding misunderstandings?

- Eric

 

Allan, nothing he said was in any way confidential, and I doubt that he or any of us has any expectation of confidentiality on a web site with total strangers, especially when we have not asked for it.

PMs are not specifically for communicating privileged information, but are for conversations that do not need to involve the entire readership.
I will sometimes receive PMs relating to advice I have given, and will generally also post them, as they contribute to the discussion on the thread, rather than distract from it.

As you know, if I send you a letter in the mail, and you choose to publicize it, perhaps because it reveals my involvement in a government scandal, I have no claim to confidentiality, as I put in writing and sent it to you. That is why after a love affair, it is customary for each party to return the other's letters (It's okay, you can keep mine ).

- Eric

 

I know Brian...and have dealt with him..always a good seller and a great buyer...hes a member of another site and has had 1000s of transactions there...i have never seen anyone say a bad word about him..



all the facts are on the table...decisions and opinions have been made..and expressed..stick a fork in it

i edited this...i didnt realize it happened here, i thought it was on ebay...see how easy it is to make a mistake?

 

Yes, but personally I think if both parties should agree, the whole thread should be deleted as a misunderstanding.