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Help with Facebook

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Old Aug 22, 2021 | 05:47 PM
  #1  
72455's Avatar
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1972 U code Supreme
 
Joined: Jul 2018
Posts: 4,099
From: Chesapeake, VA
Help with Facebook

So for some reason unbeknownst to me, last Sunday I was unable to access my FB account without a code for "2 factor authentication." According to FB, the code generator exists in their settings, and in order to get the code, you have to open the FB app on your phone and click the "menu" then drll down to get the code. Problem is, there is no menu option when I open the app.

I've tried resetting my password, sending a pic of my ID, and asking for the code, but nothing works. I don't really want to open another account and start over, so does anyone have any ideas?
Old Aug 22, 2021 | 05:59 PM
  #2  
Koda's Avatar
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Joined: Aug 2013
Posts: 12,798
From: Evansville, IN
Can you use a PC to get there?
Old Aug 22, 2021 | 07:27 PM
  #3  
72455's Avatar
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1972 U code Supreme
 
Joined: Jul 2018
Posts: 4,099
From: Chesapeake, VA
Originally Posted by Koda
Can you use a PC to get there?
Nope..tried that, my backup phone and even tried having my wife pull up my profile to get a code...no go.
Old Aug 22, 2021 | 07:33 PM
  #4  
Vintage Chief's Avatar
Running On Empty
 
Joined: Jul 2018
Posts: 26,048
From: Earth
Two factor authentication is generally an opt-in option. Did you opt-in for two factor authentication?
Old Aug 22, 2021 | 07:42 PM
  #5  
Vintage Chief's Avatar
Running On Empty
 
Joined: Jul 2018
Posts: 26,048
From: Earth
There are plenty of articles on resolving your issue. The majority of which identify the same process(es) as described here.

https://www.buzzmeweb.com/blog/how-t...ation-facebook
Old Aug 24, 2021 | 01:38 PM
  #6  
no1oldsfan's Avatar
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Joined: Oct 2012
Posts: 6,265
Fakebook help?

You can't log in. Isn't that the best help out there?
😂🤣
Old Aug 24, 2021 | 02:57 PM
  #7  
72455's Avatar
Thread Starter
1972 U code Supreme
 
Joined: Jul 2018
Posts: 4,099
From: Chesapeake, VA
Don't ask me how, but I was able to get back in...and the first thing I did was disable 2FA..
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