I hope that someone can help. I had a recent experience in which my private messages were full. I didn't know, and the sender was unable to reach me. Is there any way that I can save private messages from our site somewhere and free up space?

I will appreciate your suggestions.

 

Yes. I'll make a screenshot for you demonstrating the location for saving messages. Hang tight...

 

Navigate to your User Control Panel (upper RH corner), open User Control Panel, on left-hand side of page go to List Messages. Scroll down the List Messages window and note on the right-hand side of window/page the several options to save/download PMs. Pick your poison....

 

Likely the easiest method is to move the messages you select via "Move to folder" option. It's a rather straight-forward process.

 

Much appreciated. Thank you for your help!!

 

You're welcome. The "Edit Folders" (option) of the Private Messages (left hand side of page) will make far more sense for you moving forward as you can add &/or delete Private Message Folders or change (Edit) the names of Folders.