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Old July 10th, 2021 | 03:01 PM
  #1  
Cutlass Fan's Avatar
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Joined: May 2016
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From: Saskatchewan
Password not working

When i typed in my p/w into my i phone I got an invalid password message so I tried again, same thing. I hit forgot my password. since i found the process confusing on the phone i went to my PC and successfully changed my P/W, however the new P/W still wont work on my I phone. It says its invalid. I tried a couple times. How can i solve this?

I suggest that you offer the option of making the passwords visable.

Marc
Old July 10th, 2021 | 07:41 PM
  #2  
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From: Poteau, Ok
Your Iphone is probably trying to load the old password. Before I login to this site on my phone I select the View Full Site option.
Old July 10th, 2021 | 10:33 PM
  #3  
Vintage Chief's Avatar
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Joined: Jul 2018
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From: Earth
You can (maybe should is a better word) clear the cache on your iPhone.
To clear a cache on your iPhone, select Safari in the Settings app and click "Clear History and Website Data." This will remove stored passwords (which is most likely what is occurring). Not all Browsers are created equal on cell phones (in particular) and on any particular 'version' of the cell phone operating system. Generally, a stored p/w will often attempt to negotiate "on behalf" of a user who has previously logged onto a website. Not certain this is exactly what's happening in your scenario, but clearing the iPhone Safari cache might work.
How to clear cache, history, and cookies on iPhone for Safari and iOS apps, to free up space and improve speed.

Old July 11th, 2021 | 01:49 PM
  #4  
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From: Saskatchewan
Thanks for the replies. I tried both, still no luck. I'm having trouble with some other P/W too. Maybe I've been hacked??
Old July 11th, 2021 | 02:19 PM
  #5  
oldcutlass's Avatar
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From: Poteau, Ok
Do you have your password saved in your Iphone settings for autofill?
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