US buyer protection?
#1
US buyer protection?
Hi Guys
Not sure where to ask, so hope anybody can help me with this matter.
I bought a Olds 403 block from Franks Pontiac Parts in CA, he told me it was magnafluxed and bores measured for max bore size.
It arrived last week, cleaned the deck for gasket leftovers, and the block was cracked from waterpocket to head bolt hole, so not much crack testing on that block.
I sent them a picture of the crack, and now they just told me to spend $600 in return shipping for a $550 block.....
Is it possible in US to write off responsibility for selling damaged parts, or would i have a chance in court?
Considering getting a local lawyer looking in to the matter, but if it is ok to deal customers this way in US, i would rather tell any international buyer to stay clear of Frank, than spend money on a lawyer, and loose even further money on this shitty block.
Not sure where to ask, so hope anybody can help me with this matter.
I bought a Olds 403 block from Franks Pontiac Parts in CA, he told me it was magnafluxed and bores measured for max bore size.
It arrived last week, cleaned the deck for gasket leftovers, and the block was cracked from waterpocket to head bolt hole, so not much crack testing on that block.
I sent them a picture of the crack, and now they just told me to spend $600 in return shipping for a $550 block.....
Is it possible in US to write off responsibility for selling damaged parts, or would i have a chance in court?
Considering getting a local lawyer looking in to the matter, but if it is ok to deal customers this way in US, i would rather tell any international buyer to stay clear of Frank, than spend money on a lawyer, and loose even further money on this shitty block.
#2
While it's sometimes difficult to gauge a sellers reputation, many sellers on this site are reputable and helpful, outside of this site I would advise using eBay, PayPal or a credit card to give you some protection against fruadulent sellers.
Also start a thread and Google the seller before you buy if you want to see if others have had a negative experience w a seller.
There is a known less than reputable parts seller named Frank that does business as billionsandtrillions it isn't the same guy is it?
#3
I'm sorry to hear that you had that bad experience. Did you pay with a credit card? If so you can dispute it with your credit card company on the basis that he didn't send you the specific product you purchased. Many folks don't realize that businesses rarely win disputed transactions.
I'm not sure what lawyers charge in Denmark, but here it just wouldn't be worth it for $550.
I'm not sure what lawyers charge in Denmark, but here it just wouldn't be worth it for $550.
#6
Just a suggestion, but I would go to several different internet sites and reference the bad experience you have had with that company referencing the company by it's complete business name... Foe example this site, a Pontiac forum, as well as Facebook, where they just happen to have a Facebook page... When the business named is Googled by other perspective customers most, if not all, information on the net should pop up in a search with that name... Now granted, their Facebook page may have a delay factor and your post can be deleted by the administrator before too many people see it, but all it takes is just a few others to start spreading the word of his bad business practices... Personally commenting on the Pontiac forums could be your best effort to get the word out... Good luck in your efforts...
#7
I'm sorry to hear that you had that bad experience. Did you pay with a credit card? If so you can dispute it with your credit card company on the basis that he didn't send you the specific product you purchased. Many folks don't realize that businesses rarely win disputed transactions.
I'm not sure what lawyers charge in Denmark, but here it just wouldn't be worth it for $550.
I'm not sure what lawyers charge in Denmark, but here it just wouldn't be worth it for $550.
My problem was my old block was cracked, and they seem very hard to find in untouched condition, so i was happy when i found one, that had been crack testet and bore dimension checked, or so he said anyway.
Was just prepping it for the machineshop, when i saw the crack.
Seems like i just have to spread the word about http://www.frankspontiacparts.com/ as often as i could to alert others.
The worst part is i got all parts ready for this engine, KB pistons, H Beam con rods, bearings, crank alu heads, cam and so on.....
#8
WU is used only by scam artists, illegal immigrants sending money home to their families, and drug dealers.
Sending via Western Union is the same as sending cash, from a consumer protection perspective, so you will get nothing there.
Since returning the block and going over there yourself are both more expensive than getting your money back, those are out of the question, too.
I would say that unless you have a friend who lives near them, and could pay them a visit, you really have no effective options, and need to write off the expense as a learning experience (and be sure to post the name of the company everywhere you can, as noted above, to try to help others).
I'm very sorry that happened to you.
- Eric
#9
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