Brothers Auto Parts, a good supplier...?

[ddusty1]

Originally Posted by #1CutlassSupreme

I'm doing a frame off on my Cutlass and Here's a list of the vendors I've used. The beauty of the internet is that you can take advantage of price competition among a variety of different sellers.

Below is a list of some the vendors I've used:

Fusick
The Parts Place Inc.
OPGI
The Paddock
Year One
Summit Racing
Jegs
(and of course Ebay)
Schucks


Beware of $2.00 items with $5.00 shipping costs. Unfortunately, some mail based vendors build their mark ups into their shipping. Too bad "Honest Joe" passed away a long time ago.

As for being sued for giving a review on a vendor...that's bunk. If you were charged a high price or received bad service from an agent of the company, then you have a right as a consumer and citizen to speak your mind (1st Amendment). Demfamation is when you tell people a lie about someone to defame their character, but giving a review of your experience is a matter of fact. If they shipped late, were rude on the phone, didn't follow through, or were 200% higher priced than why can't I share that info? It's not our my fault they're losing business, it's theirs. Right?

...I'm probably wrong.

Brothers sucks and I am proof. They took my money and didnt have the parts they sold me. They stroked me for a month and STILL didnt send me my parts. I asked for a refund and then they wouldt reply to my emails or even return messages. Guys, this was over 500.00! Not a 25.00 part. I ended up having to go at them through paypal and they did refund me my $$ but not the classy honest way. They simply didnt even reply to PayPals inquiries so paypals hands were forced to pay.

They are rude, dishonest and I would gladly point anyone to the bad feedback and to the paypal info upon request! I wouldn't buy a damn bolt from those sheisters! Its called references and they earned my bad reference. Ill take that to any court in the land!

Cheers!

[Jamesbo]

Fusick is IMHO the best. I am in Atlanta near Year One and have ordered from most of the dealers over the years. I just like Fusick.

When I call them early in the a.m and ask, " Can I be the FIRST stupid question of the day?" They always laugh and say, "Sorry, you're too late."

I had a rather distasteful experience with Brothers a few years back and was not happy with their solution [or lack there of] to the problem they created.

[Allan R]

WOW, I never knew there were so many of you that have been royally done over by BAP.

I tried them out 2 years ago. Bought a fan shroud for my 72 Cutlass. (89.00). They said shipping would be $33.00 via UPS because it was oversize and it would be out the next day. RRRiiiigghht. Got it over a month later wrapped in a Scotties crap wrap box. That really impressed me about how professional their image was. Oh yeah, it came USPS Parcel economy for 17.55

So I called Mike (BAP). He apologized and followed up with a call back (the only ++ thing I can say about BAP. His version: Shipping dropped the ball, it was handled wrong. Nope, they can't refund any money, but offered an in store credit for the difference in shipping. Well, ok it's my first time ordering . Sounded not bad.

About 2 months go by, I figured let's use that store credit and ordered a Stone shield. They were polite on the phone, couldn't find my in store credit but would look into it and get back to me. Again, rrrriiiggghhhht. Meanwhile I got charged ANOTHER $33.00 UPS guaranteed delivery for an "oversize" part. Once bitten, twice shy, but they wouldn't dis a customer twice right?

Wrong. Exactly the same thing happened. Even got another Scotties crap wrap box that was coming apart. (made me wonder what goes on in their office) So I called Mike. He's gone on holidays. I POLITELY explained the problem. They give me Mikes email and tell me to write it out. So I offered what I think was a reasonable solution. Now that I've been charged 66 bucks for shipping that only cost 35, I figured use the 31 bucks to buy some smaller parts that don't need "oversize" shipping. So I sent an email asking them to apply both differences as an instore credit and listed the parts I wanted. And of course, PLEASE use USPS shipping to keep cost down. Holy Hanna!!! You would think I'd just walked into their office and pointed a gun at them. They accused me of extortionism!!! WTH??? According to them they've bent over backwards to help solve my issue. ??? Huh ???? Not even close. I think that I'm entitled to some value for the money I paid and never to value for.

Now, my phone number is blocked and they don't return emails.

Who needs this crap? BAP? I'd rather kiss the south end of a north bound horse before I recommend them to anyone. I was definitely feeling like the statue next to a flock of pigeons.

BTW for anyone who is curious about Tamraz, my experience is they are just as good for service, pricing and shipping as Fusicks and Parts Place.

Thanks for letting me vent.

Allan R

[Lady72nRob71]

Allan, Sorry to hear you were had twice...

Glad you posted your experience so this thread stays updated.
I get lots of people asking about parts suppliers and I tell them to search this site.
I added my comments on bap earlier and I still stand by them. I still have not gotten my $4 part they did not send to me...

I will also add a positive experience about Fusick...
They had forgot to ship me a set of washer nozzles one time. I tore through all packing and they were indeed missing. When I called, I was almost expecting them to not believe me like bap did. WRONG! I had the nozzles in 3 days with an apoligy note. Mistakes happen and GOOD companies will do the customer right.
I highly recommend Fusick, and also the Parts Place (though their friendliness could be upped a bit) and OPG.

I have not used anyone else, but there are other good places listed in this post.

[66 Olznut]

[monzaz]

Wow, I was going to buy some clutches they had for 8.5 rears cause they were priced lower than anyone elses...Lucky I could not get a hold of anyone to get an order in...

Thank GOD for that one. I have them marked now. Geez. Jim